Contact and Support Center
Address
Phone
Sweileh:
Location: Sweileh – Queen Rania Al Abdullah S. – Opposite of Sameh Mall – Building 436 3rd Floor
Phone: 06-5345522
Fax: 06-5338909
Nazzal:
Location: Nazzal – Opposite of Nazzal Al-Kabeer Mosque – Aswaq Mo’tah Block – Building 2 First Floor
Phone: 06-4377889
Fax: 06-437783
Al-Zarqa:
Location: Al-Zarqa – King Talal St. – Salon St. – (Nzool AlBareed) Next to Salon Hanan
Phone: 05-3939334
Fax: 05-3939335
Al-Mahatta (Raghadan):
Phone: 06-4917158
Fax: 06-5338907
Al-Rusaifa:
Location: Al-Rusaifa – Yajouz St. – Ground Floor
Phone: 05-3742090
Al-Baqaa:
Location: Al-Baqaa -Alquds-Next to Housing Bank – Ground Floor
Phone: 06-4728585 Fax: 06-4728586
Irbid:
Location: New Amman Complex - Next to Jet Company
Phone: 02-7032120 Fax: 02-7032125
Al-Hiteen:
Location: Prince Ali st.
Phone: 06-4750506
Fax: 06-4750508
Al-Ameen MasterCard™:
Phone: 06-5356535
Phone: 0796162635
CONTACT FORM – COMPLAINTS
The Client and / or guarantor may contact directly with the employees of the complaints department of the company, through the following methods:
For direct contact with the complaint department in the headquarters, please use one of the following methods:
Calling From any landline phone to the free number: 080022012 or 065338908
Email: complaints@alameenjo.com
P.O : 3434 Amman 11821 Jordan
Fax: 065338907
Website: www.alameenjo.com
The headquarter will study the case and respond to it within a maximum of 10 working days from the date it was submitted and fulfill all the documents related to it.
If the client is not satisfied with the company’s response, he/she has the right to report to the Central Bank of Jordan or file a complaint to the court.
Contact the Financial Consumer Protection Department at the Central Bank of Jordan at the following number: 064630301
How to contact CBJ:
Website: www.cbj.gov.jo
Email Address: fcp@cbj.gov.jo
Fax : 06463889
P.O : 37 عمان 11118 الاردن
Fax Consumer Protection Inst. : 064602482
